The phone rings and your hands are busy
A facial, a laser session or microblading cannot be paused to take a call. What happens to the calls you miss, and the options you have for not losing them.
Blog
For the beautician who works with her hands full: the calls that go unanswered, answering from your own menu, and what each tool in the sector actually does.
Everyday problems
What really happens in the business, told from the side of the person living it.
The same price questions, every evening
How much is it, how long does it take, can I have it the same day. Ten questions you answer a hundred times by phone, message and social media. What it really costs and how to get them off your plate.
What the product does, feature by feature
Each feature explained in full: what it does, what it does not do and which plan includes it.
A voice call from your website and your Instagram bio
A button on your website and a voice page with your name: anyone who wants to ask a question calls you from the browser, without dialling a number, and the assistant answers.
Answers from your treatment menu, imported from Booksy or Treatwell
Paste the link to your public Booksy or Treatwell profile and the assistant learns your treatments, prices and durations. Or type them into the panel yourself.
Every conversation recorded: listen to it, read it and see it in summary
Audio, transcript and summary of every conversation in your panel. That way you check what the assistant said in your name, without having to take anyone's word for it.
The market and the comparisons
Who competes, what each option costs and who each one suits, with pros and cons for both sides.
Tools for a beauty centre in 2026: diary, marketplace and AI receptionist
Three kinds of tool that get confused: the diary, the marketplace and the AI receptionist. What each one does, how it charges and which one you are actually missing.
BeautySuite vs Booksy: the diary and the receptionist do not compete
Booksy runs your diary and can bring you clients with Boost. BeautySuite answers the phone using your treatment menu. Pros and cons of both, with prices from their websites.
BeautySuite vs Treatwell: a shop window with a commission and a receptionist without one
Treatwell brings you new clients in exchange for a commission. BeautySuite answers the ones who already ring you. Pros and cons of both, with the terms from their website.
BeautySuite vs Fresha: a cheap diary and a voice receptionist
Fresha charges a low fee per professional and adds a marketplace and payments. BeautySuite has no diary and no marketplace: it answers. Pros and cons of both.
BeautySuite vs Salonized: running the salon versus answering the phone
Salonized is management software with bookings, SMS notifications and payments. BeautySuite answers by voice using your treatment menu. Pros and cons, with what their website says.
BeautySuite vs a generic chatbot: what changes when it is your sector
A generic chatbot answers questions. A receptionist for beauty centres comes with voice, your menu, the AI notice and recording. Pros and cons of each.